Warranties vary widely by product and manufacturer.  IWE will be glad to offer exchange/replacement of a defective item within the first 30 days of purchase. And money back guarantee for 30 days if not satisfied. Less shipping and handling.  Door Viewer/Door Scope distributor warranties that the original owner has one year guarantee that the Door Viewer will be free from defects in material and craftsmanship under normal use and service. We will repair or replace at our option, the Door Viewer/Door Scope or any of its defective parts to eliminate the defect. If you need warranty service, you must send dated proof of purchase with the Door Viewer, postage paid to:     Image Wonders Enterprises,  12431 Darkwood Rd.  San Diego, CA 92129.

We do not assume any responsibility for failures, breakage or cost which results from abuse, misuse, negligence, accident, improper installation or other causes beyond the control of the manufacturer.  Domestic and International call: (858) 382-5857.